Immobilised roller shutter in an apartment block
Broken strap, worn shaft or motor at the end of its life on a batch fitted in series. Replacement is done the same day; across several flats, a planned call-out brings down the unit cost.
Saint-Laurent-du-Var 24/7">
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Roller shutter that won't come down, shop shutter stuck before opening, apartment-block garage door immobilised: we cover the whole municipality, 24/7, with the price announced before the call-out — 350 € all inclusive in the daytime, excluding parts.
Saint-Laurent-du-Var has 32 172 inhabitants on 9.5 km², between the mouth of the Var and the first hills, in the Nice Côte d'Azur metropolitan area. The territory is short, dense and very different from one sector to the next: a tight old centre, large residential estates from the 1970s to 1990s, a commercial seafront and a business plain along the river. The faults we deal with there don't look like those of a city centre.
The first particularity is the uniform housing stock. Whole blocks were fitted out the same year, with the same motor model and the same generation of straps and shafts. When one shutter fails, the neighbours follow: we regularly see several flats in the same stairwell break down within a few months of each other. On these estates, dealing with the shutters in planned batches costs far less than calling out an emergency every time.
The second is arcade retail. A shop shutter in a shopping centre answers not to the shopkeeper but to the mall's hours: it must work at opening and at closing, on pain of a penalty or premises left open. The job is therefore timed to those imposed slots, early morning or late evening, which explains the large share of evening call-outs in this sector.
The third is the wind of the Var plain. The gusts that come up the riverbed and sweep the seafront twist the arms of awnings left out and wear down the curtains of exposed shutters. A twisted arm isn't noticed straight away: the awning folds askew for weeks, then jams all at once. A correctly set wind sensor prevents most of these breakages.
Sectors covered
Old centre, Les Vespins, Montaleigne, Les Pugets, Le Point du Jour, Tire-Poil, the Var plain and the commercial seafront. The whole municipality (postcode 06700) is covered 24/7, Sundays and public holidays included.
Shared garage doors, railings in common areas, shutters in series: every job produces a signed photo report and an electronic invoice, directly usable at a general meeting or in an insurance file.
Broken strap, worn shaft or motor at the end of its life on a batch fitted in series. Replacement is done the same day; across several flats, a planned call-out brings down the unit cost.
In arcade and seafront shops, what matters is the imposed opening time. Release, back into the guides, limit switch adjustment: most often in under an hour, within the flat rate.
Bent arm, torn fabric, cassette that no longer closes. Immediate making safe to prevent a fall, then replacement of the arm or fabric on quote, with wind sensor adjustment.
In large estates, the door takes dozens of cycles a day: springs, cables and photocells wear quickly. Making safe is immediate, and the replacement quote is sent to the managing agent straight away.
Damage-free opening first, included in the flat rate, in 20 to 45 minutes. Replacing a cylinder or a multipoint lock is priced and accepted before any fitting.
On facades exposed to sea spray, anchorings and welds deteriorate. Immediate making safe, then the section is remade in the workshop and refitted with anti-corrosion treatment.
The price depends only on the time of the call-out. It is the same across the whole municipality and the whole area covered: no sector surcharge, no access fee. The flat rate's labour covers opening, release and repair when it can be done on site.
| Time slot | Flat rate | Call-out fee | All-inclusive total |
|---|---|---|---|
| Daytime, 08:00 – 17:00 | 250 € | 100 € | 350 € |
| Evening, 17:00 – 20:00 | 350 € | 150 € | 500 € |
| Night, 20:00 – 00:00 | 500 € | 200 € | 700 € |
| Late night, 00:00 – 08:00 | 600 € | 300 € | 900 € |
| Sundays and public holidays, daytime | 350 € | 150 € | 500 € |
| Planned tomorrow, daytime | 300 € | 50 € | 350 € |
| Planned the day after tomorrow or later | 250 € | 50 € | 300 € |
Roller shutter motor replacement: + 650 € (part 350 € and labour 300 €). Awning motor: + 500 € (300 € and 200 €). Garage door motor: + 750 € (450 € and 300 €). Any other part is priced on site. The deposit corresponds to the call-out fee and is deducted from the invoice. The full price list is published on the home page.
Yes, including before the arcades open and after they close. A shop shutter in a shopping centre must work at the hours imposed by the mall; we fit the job around those constraints rather than the other way round, and the rate simply remains that of the time slot concerned.
Because they were fitted the same year, with the same motor model and the same generation of straps or shafts. When the first one goes, the others generally follow in the coming months. In an apartment block, it is almost always cheaper to deal with the shutters in planned batches — 300 € the next day, 250 € beyond, excluding parts — than to call out an emergency for each fault.
Yes. On the Var plain and the Saint-Laurent seafront, the gusts attack the arms and fabric of awnings left out. A twisted arm isn't always visible immediately: the awning folds askew and ends up jamming. A properly set wind sensor prevents most of these breakages, and it is adjusted during the job.
Yes, with no minimum order. If several shutters in the same home or the same building are affected, say so in your request: a single call-out covers them all, which spreads the cost instead of multiplying it.
You receive a two-hour window, never a precise time, so that the commitment can be kept — the journey and the previous job are taken into account in the calculation. A text message warns you when the technician sets off.
Describe the fault: the exact price appears before we set off, and the technician calls you back to fix the time window.
Same service in the neighbouring town: metal shutter repairs in Nice.
Understand the fault before writing to us: my metal shutter won't go up.
All the prices, the estimators and recent jobs: Dépannage Fermetures 06 home page.